We can recover lost data from your desktop computer, no matter what the situation.

IT professionals and technology users trust us for their most challenging desktop recovery scenarios.

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Data recovery services for desktops

Our hardware, software and system engineers, along with dedicated customer service and data recovery specialists, provide manufacturer recommended recovery services for desktops.

We offer multiple data recovery service options for recovering lost or inaccessible data from desktops, including:

  • Any operating system
  • Any make, model or brand
  • Any generation of drives from oldest to the very latest
  • All causes of data loss - from simple to the most complex and catastrophic data loss situations, including forgotten or lost passwords, viruses, natural disasters, accidental deletion, system crashes, corruption, hardware failure and more
Desktop data recovery experts

We can recover from any type of data loss

 



Hardware failures

  • Power surges
  • Knocks, drops
  • Power failure
  • Liquid damage
  • Fires, floods...


Software failures

  • Corruption
  • Software bugs and errors
  • Power failure
  • File system damage
  • Data overwriting...



Human error

  • Accidental deletion of files
  • System reinstall
  • Partition deleted
  • Accidental reformatting
  • Overwriting files...
Desktop data recovery services

Signs of desktop failure

If your desktop starts to make grinding or clicking noises, or it becomes unresponsive, follow the below tips:

  • Turn off computer immediately - further operation may damage data beyond repair
  • Do not restart computer
  • Do not install or reinstall any software
  • Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive - improper handling may cause more damage
  • Do not use file recovery or other utility software to attempt repair for a damaged or failed drive
  • Do not attempt to dry a wet computer
  • Never attempt to operate any visibly damaged devices
  • Contact the specialists at Ontrack immediately

Following these tips will increase the likelihood of success for your desktop recovery.

+44 (0)1372 741 999

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

Join over a half million people and businesses who have trusted Ontrack to recover their data.


 

Start recovering your data!

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.

+44 (0)1372 741 999

DIY data recovery

If your storage device is working properly and without signs of physical damage, DIY data recovery can be an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

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Hard drive & solid state drive

Expert data recovery for HDD and SSD - Ontrack performs hard drive data recovery from any make, model, brand or operating system and have experience with all data loss scenarios.

HDD recovery SSD recovery


Start your data recovery now with a free consultation.

We'll collect your device and perform an evaluation, free of charge.

Data recovery for single drives and smartphones starts from £600.00 (inclusive of VAT). The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.

To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.

*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or for further assistance, please contact us on +44 (0)1372 741999.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation?:
Complimentary shipping is not available in your country.
By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
  • You authorise Ontrack to begin the evaluation immediately. During the free evaluation, you can cancel at any time. Full details for cancellation and your rights are set out in our Terms and Conditions. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.
  • If you choose to cancel the evaluation or decide not to proceed with the recovery after the evaluation, and would like your device returned, we will ship back to you for £20.00 (inc. VAT) for UK mainland shipping (next day service). Other delivery costs may vary. If you choose to go ahead and we cannot recover your data, we will return your device free of charge. Alternatively, we can securely destroy your media.

For information on how we collect, process and retain your personal data, please see our Privacy Policy.